Partner Connect Portal

The Challenge

Redington was looking for a Partner Connect Program for connecting with it’s retailers and channel partners who sell iPhone and iPads. The idea was to capture Tertiary Sales from the point of sales through a mobile interface, which the ISCs (at each store) can use to add each IMEI with customer information.

The Solution

Redington uses Convergent Technologies’ SmoothXRM Partner Connect application to capture customer data tertiary sales data from each store where a iPhone or iPad gets sold. It captures the customer demographics and tags with IMEI that gets sold.

ISC gets incentive on each IMEI that gets captured. Sales Reports can be generated by Store Type, ISC, Sales Team, Region and Device Type.

Tertiary Sales Recording improved by 90%

Tertiary Sales Capture

Customer Demographics Capture

Detailed Sales Reports